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Refund Policy
Nao Now Refund Policy Policies for Students and Parents
Nao Now abides by Korean consumer protection and education laws. We offer a transparent refund policy in accordance with Article 18 of the Enforcement Decree of the Private Education Act.
Standard Refund Policy
Condition
Refund Amount
Before class starts
100% refund
Less than 1/3 of the course completed
2/3 of total tuition refunded
Between 1/3 and 1/2 completed
1/2 of total tuition refunded
More than 1/2 completed
No refund
Refunds will be processed within 5 business days of a valid request.
Special Circumstances
If classes are canceled due to company-side issues (e.g., mentor cancellation, system failure), a full refund for any unused portion will be provided.
Contact Us
If you have any questions concerning the Nao Now Terms & Conditions, please contact us at +82 02-3498-6970 or support@naonow.com. You can also reach us at our contact office located at 325 N. Saint Paul Street, Suite 3100, Dallas, TX 75201, USA.
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