Nao Now Privacy Policy for Students and Parents:
PRIVACY POLICY OF FOR KIDS CORP (DBA NAO NOW)
This Privacy Policy (the “Policy”) is an integral part of the For Kids Corp General Terms and Conditions. It explains how For Kids Corp (DBA Nao Now), located at 325 N. Saint Paul Street, Suite 3100, Dallas, TX 75201, USA (hereinafter referred to as “Nao Now,” “Company,” “we,” or “us”), collects, stores, uses, and discloses personal information from its users and their children (“you,” “user”) in connection with our online learning services (“Online Classes”) and the website located at naonow.com, including its subdomains (the “Website”), and Nao Now’s online learning platform (“Platform”). This Policy also applies to account registration for children on the Website (“Registration”) and virtual communications with Nao Now (“Chatting”). Additionally, it covers the collection of personal data from individuals who apply as mentors to Nao Now (“Applying as a Mentor”) or participate in training courses or other professional development activities offered.
Nao Now is committed to processing and collecting personal data in compliance with applicable data protection laws, including:
1. The California Consumer Privacy Act (CCPA) for personal data processing.
2. Compliance with data protection regulations of other states or countries where such regulations are applicable to foreign entities.
As the data controller, Nao Now is responsible for any personal data uploaded while using our services. We are committed to safeguarding personal data, particularly that of children. Therefore, we maintain confidentiality and take all necessary steps to ensure secure data processing.
Before your child begins using Nao Now, we encourage you to review this Policy to understand how Nao Now collects and uses your personal information and the rights available to you and your child concerning your personal data. Please read Nao Now’s Children’s Privacy Policy, also an integral part of the Nao Now General Terms and Conditions (hereinafter: “Children’s Policy”), before your child starts participating in online classes.
By using our Website or services, you agree to the terms outlined in this Policy. If you do not agree with this Policy or our practices, please refrain from using our Website or services.
1. DEFINITIONS
2. WHAT INFORMATION DOES NAO NOW COLLECT?
Nao Now collects information from users to personalize and enhance our services, facilitate account setup on the Website, and provide users with information about our offerings. We collect the following types of information from our Mentors and Users:
2.1 Information You Provide to Us:
2.1.1 At Registration:
We collect the following personal data during registration on the Website:
*Note: The email address provided does not need to include personal data, such as your name. You may choose an email address that does not disclose your identity.*
After Registration, you are required to provide additional personal data to your Nao Now Account to use our services:
2.1.2 While Chatting:
We collect the following personal data during Chatting on the Website:
2.1.3 When Participating in Online Classes:
We collect the following personal data during Online Classes:
2.1.4 When Applying as a Mentor:
We collect the following personal data when applying as a Mentor:
2.1.5 When Providing Data Voluntarily:
We may collect the information you provide for participating in contests, projects, feedback about services or applications, and opinion surveys. This information may include:
2.1.6 When Engaging in Professional Learning Activities:
We collect the following personal data when you engage in Professional Learning Activities:
2.1.7 When Partnering with Schools in the US School District System:
We collect the following personal data when partnering with schools in the US school district system to provide our services:
2.2 Information Collected Automatically:
2.2.1 When Using the Website:
Nao Now automatically receives and records information on our server logs from your browser, including your IP address, unique device identifier, browser characteristics, domain, and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our Website, page requested, content consumed (e.g., viewed, uploaded, and shared), dates and times of Website visits, gender, age range, approximate location, and other information associated with files stored on your device.
2.2.2 When Using the Platform:
Nao Now automatically receives and records information on our server logs from your phone or device when you access the Platform, including usage information related to the Platform: the date and time of access, activities on the Platform, time spent on the Platform and its frequency, visited content, search terms used, and links clicked/tapped on.
3. WHAT ABOUT COOKIES?
Nao Now uses cookies to collect anonymous data to improve the Website. Cookies are small text files sent to the visitor's browser and stored on the visitor's hard drive. They help us understand user preferences and enhance the user experience. Cookies do not damage the visitor's computer and are not used to collect personally identifiable information. The browser can be set to notify you when a cookie is received, allowing you to accept or decline it. For further information, please read our Cookie Policy, an integral part of the Nao Now General Terms and Conditions.
4. HOW DOES NAO NOW USE THE COLLECTED INFORMATION?
We use the information collected, including personal information, for various purposes, including:
4.1 Performance of the Contract and Service Fulfillment:
We process the following personal data for fulfilling our contractual obligations and providing our services:
Full name
These personal data are used for purposes such as fulfilling the obligations defined in the Terms of Use, providing the service, responding to your questions or requests related to the service, customizing content, communicating about special services and new features, and addressing issues related to our services.
4.2 Marketing and Communications:
We process the following personal information based on our legitimate interest for marketing purposes and to deliver emails:
Users have the right to object to this processing. However, objecting may affect Nao Now’s ability to provide certain services or communications beneficial to the user.
4.3 Legal Compliance and Protection:
We process personal data to comply with legal obligations, prevent fraudulent transactions, monitor against theft, and protect our customers and our business. We also process personal data to assist law enforcement and respond to subpoenas.
In some cases, data processing is required by law, and we are obligated to process and retain this data for the legally required period. This includes employment data, billing data, and data needed to assist law enforcement.
4.4 Improving Our Services:
We process personal data based on our legitimate interests to improve the effectiveness of the Website, our services, and marketing efforts, to conduct research and analysis, including focus groups and surveys, and to perform other business activities as needed. This includes:
4.5 Data Integrity and Purpose Limitation:
Nao Now will collect and retain personal data only for purposes relevant to the reason it was collected. We ensure that personal data is reliable for its intended use, accurate, complete, and current. We may occasionally contact you to verify that your data is still accurate and current. We save your personal information to backup archives every 24 hours to secure your personal information.
5. HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or until you withdraw your consent unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements, or for the establishment, exercise, or defense of legal claims).
Personal data collected from children is retained only as long as necessary to provide services to the child or comply with legal requirements. Upon request, or once the data is no longer needed for its original purpose, it will be securely deleted or anonymized.
If there is no longer a legal basis to process your personal information, we will delete or anonymize it, or securely store it and isolate it from any further processing until deletion is possible.
6. WILL NAO NOW SHARE ANY OF THE INFORMATION IT RECEIVES?
6.1 General Sharing Policy:
Information about our users is integral to our business, and we may share such information with our affiliated entities. We do not rent or sell your information to third parties or non-affiliated companies without your permission, except as expressly described below.
6.2 Third-Party Access:
Nao Now will not provide third-party access to personal data without your consent, except where data transfer is necessary for the performance of the contract, to enforce Nao Now’s legitimate interests, or as required by law.
6.3 Data Processors (Mentors):
Mentors providing services to Nao Now are considered data processors under the CCPA. Mentors have access only to the personal data of the children they are teaching to minimize the processing of personal data.
6.4 Sharing with Third-Party Vendors:
Nao Now may share certain personal information with third-party vendors in the USA or third countries that include:
We require these third parties to maintain at least the same level of data protection and confidentiality. Third parties will not use your personal information for any purpose other than providing services in connection with our Website and services.
6.5 Disclosure to US Companies:
We may disclose your personal data to US companies such as Stripe Inc., Intercom Inc., and Google LLC to provide services to you. We take steps to ensure adequate safeguards are in place to protect your data, including implementing appropriate measures for data transfers between these third-party service providers and partners.
6.6 International Data Transfers:
We only transfer personal data collected from individuals located in the USA with their consent to a third party acting as a data processor without the appropriate safeguards outlined in the CCPA, or when necessary for contract performance. Nao Now ensures that personal data transferred is secure and processed consistently with the CCPA.
7. IS INFORMATION ABOUT ME SECURE?
We take commercially reasonable measures to protect all collected information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. You can help keep your information secure by choosing and protecting your password appropriately, not sharing your password, and preventing others from using your computer. While no security system is perfect, and we cannot guarantee the absolute security of the Website, we will take reasonable steps to remedy any security breaches and notify you if such an incident occurs.
8. LINKS TO THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites. When you click on these links or use their widgets, any personal data you provide will be governed by the third party's policies and terms. Nao Now has no control over, and is not responsible for, the services, privacy policies, or terms of any third-party websites or services.
9. SOCIAL NETWORK INTEGRATIONS
If you use a third-party platform or social network to access or set up an account on the Website, that third party may provide your personal data to us if you allow it. These platforms or social networks are not controlled by or affiliated with Nao Now. Please read their privacy policies and terms of use carefully to understand how they use your personal data and what might be shared.
You may change the data these third parties share with us by adjusting your settings for these platforms or social networks or by stopping the Website from interacting with those platforms or networks.
10. CHILDREN’S PRIVACY
10.1 Commitment to Children’s Privacy:
Nao Now is committed to protecting the privacy of children who use our services, including our Website and Platform. Our practices comply with the United States Children’s Online Privacy Protection Act of 1998 (“COPPA”).
For more information on how to protect your child’s privacy online, please read the following documents before registering on the Website:
10.2 Parental Consent:
At Registration, Nao Now obtains the consent of the statutory representative for collecting the personal data of minors. We request the phone number and e-mail address of the statutory representative to ensure that no child registers on the Website without appropriate consent. If we discover that we have collected personal information directly from a child under 16 without such consent, we will delete that information from our files as soon as possible. If you become aware of any child under 16 registered on the Website, please contact us at admin@naonow.com.
10.3 Withdrawal of Consent:
You can withdraw your consent for Nao Now to collect further personal information from your child at any time and request that we delete the personal information we have collected about you or your child from our records. You can request data deletion by contacting Nao Now through the chat services after logging in.
Please note that a request to delete records may lead to the termination of your account, which will disable access to Online Classes in the future.
10.4 Data Processing by Mentors:
As your and your child’s personal data are processed by the Mentors of Nao Now, we have concluded data processing agreements with them to prevent fraudulent or inappropriate activities and to regulate their data processing activities while providing our services. If you believe that a Mentor has acted outside legal and/or ethical limitations during data processing or has processed your data incorrectly or unlawfully, please contact us at admin@naonow.com.
11. YOUR PRIVACY RIGHTS
11.1 Access and Retention:
If you have an account registered on the Website, you can log in to view and update your account information. You have the right to request confirmation of whether we are processing personal data relating to you or your child, to have such data communicated to you to verify its accuracy and lawfulness of processing, and to have it corrected, amended, or deleted where it is inaccurate or processed in violation of the CCPA.
Please contact us at admin@naonow.com with your questions or concerns, to request edits to your or your child’s personal information, or to request its removal from our database. Requests to access, change, or remove any personal data you provided to us will be handled within 30 days.
11.2 Additional Rights for US Residents:
If you are a US resident, you may have the right to exercise additional rights under applicable laws, including:
(a) Right of Erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.
(b) Right to Object to Processing: You may have the right to request Nao Now to stop processing your personal information and/or to stop sending you marketing communications.
(c) Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances (e.g., where you believe that the personal information we hold about you is inaccurate or unlawfully held).
(d) Right to Data Portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine-readable, and commonly used format and to request that we transfer the personal information to another data controller without hindrance.
12. MODIFICATIONS TO THIS POLICY
Nao Now reserves the right to modify this Policy if our privacy practices change. We will post any modified version on the Website, so please review it regularly to stay informed about how we protect your information.
13. FOR USERS IN THE UNITED STATES
If you are a user residing in the USA, the Company’s Privacy Notice for US Residents applies to you. We will not share any personal data with third parties for their direct marketing purposes to the extent prohibited by applicable legislation. If our practices change, we will notify you in advance in accordance with applicable laws.
QUESTIONS
If you have any questions concerning this Policy or our services, please contact us at admin@naonow.com. You can also reach us at our contact office located at 325 N. Saint Paul Street, Suite 3100, Dallas, TX 75201, USA.
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